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Once an order has been placed, we send it to our warehouse immediately. With good cookware comes great food, and our team works tirelessly to get your order to you as soon as possible. If you have any changes you would like to make to your order, we have a short window of time to process these and encourage you to reach out immediately so our team can do our best to process these! We cannot guarantee that we will be able to cancel or edit orders after they are placed. Please know that our team of real people will do our best to accommodate these changes or assist with setting up an appropriate return or exchange if we can’t catch it before it ships.
We dispatch the order on same day once order is confirmed. You will receive your parcel in 3 to 5 in all over Pakistan. For quries please contact Seven7starcookware@gmail.com or +92 301 1445245
A build-up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by soaking the pan into the water and washing up liquid and leaving overnight. The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
To prolong the life of your pan, we recommend handwashing with a non-abrasive sponge. Some cookware ranges are dishwasher safe and some are not so it is best to check the packaging. However, when using the dishwasher, it is preferable to use recommended domestic detergents such as liquid or gel as tablets may contain very aggressive and corrosive ingredients for aluminum parts.
Yes, non-stick cookware can be scratched with metal utensils. To prevent this, use wood, plastic, or silicone utensils. Also, avoid harsh abrasives like steel wool when cleaning.
Yes, as long as it doesn’t become overheated (meaning above 500 degrees Fahrenheit). When over high heat, empty lighter pans (aluminum) take just two minutes and empty heavy pans (cast iron) take less than 10 minutes to overheat.
When you order multiple items at a time some may be shipped separately because of multiple packaging. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!
We currently offering Cash on Delivery payment options to our customers all over the Pakistan.
